20
August
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (Hardcover)
From Publishers Weekly
In this paean to “one of the truly exceptional American success stories,” Michelli convinces the reader that Starbucks is a great company, but he stumbles when trying to extract “precepts that can enhance your business and your personal life.” He explores the various levels on which Starbucks succeeds, from its generous HR policies and lively work environment to its attention to detail and genuine concern for social causes—all of which highlight how singular (more…)
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August 20th, 2009
2.0 out of 5 stars
Not Such A “Grande” Experience
I was in Barnes & Noble looking for a good read while on my way out of a Starbucks. I saw this book, and being a business owner myself, thought it’d be a great read.
August 20th, 2009
3.0 out of 5 stars
A good business model
You may be surprised to find out that this book was not written by someone inside Starbucks, especially considering the glowing account of how this company rose to the top and…
August 21st, 2009
2.0 out of 5 stars
Is Starbucks Good Or Great?
It is hard for me to extrapolate the great experiences in the book of a few that go way above and beyond the millions of ordinary customer experiences that most folks have daily…
August 21st, 2009
5.0 out of 5 stars
Succinct Guide To Starbucks’ Leadership Principles
The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary by Joseph A. Michelli is an excellent book about the underlying leadership principles that guide…
August 21st, 2009
5.0 out of 5 stars
I now understand Why Starbucks is achieving success.
Heart warming stories and sound business advice. This book covers lessons, which have worked for Starbucks. There are mentions of blunders, and of course only a few.
August 21st, 2009
3.0 out of 5 stars
just like coffee - drink it up in one sitting
the book is really good in the begining. however the principals tend to overlap toward the end. the more time you take to read this book the principals dont distinguish…
August 21st, 2009
5.0 out of 5 stars
SAVOR A CUP OF THIS
LOVED IT, AND WOULD APLY MANY OF THESE STANDARDS TO LIFE AS WELL AS MY BUSINESS AND CREW.
August 22nd, 2009
4.0 out of 5 stars
Extraordinary Success Begets Extraordinary Lessons
“Experience is a hard teacher because she gives the test first, the lesson afterward.” –Vernon Sanders Law.
August 22nd, 2009
4.0 out of 5 stars
Caution Hot
OK a friend gave me this book. I’m not a coffee drinker and dont really care to be one, so I was thinking well this book isn’t going to have anything for me.
August 22nd, 2009
4.0 out of 5 stars
pleasantly surprised
This is a great book for business leaders looking for new ideas and strategies to implement into their business and for those who want to learn a little more about the business…